Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Voyagers Club, we believe that online gaming, including Lucky Star Aviator, should be enjoyed as a form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Always play with money you can afford to lose, and never view gaming as an investment or income source.

Please remember: the house always has a mathematical edge. Play responsibly, play for fun, and set limits before you start.

Age Verification & Legal Requirements

In India, you must be 18 years of age or older to participate in online gaming activities. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gaming platform.

By using Voyagers Club, you confirm that you are 18 years of age or older and legally permitted to engage in online gaming in India.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Spending more time and money on gaming than intended
• Hiding your gaming activity from family, friends, or partners
• Feeling anxious, irritable, or restless when not gaming
• Using gaming to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gaming
• Neglecting work, school, family, or other responsibilities due to gaming
• Failed attempts to reduce or stop gaming
• Lying about the amount of time or money spent on gaming
• Risking or losing important relationships or opportunities because of gaming

Self-Help Tools & Player Controls

Voyagers Club provides several tools to help you maintain control of your gaming habits:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss threshold you are willing to accept
• Reality Checks: Enable reminders during gaming sessions to track time and spending
• Session Limits: Set automatic time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break

To access these tools, contact our customer support team or visit your account settings. We encourage you to use these features proactively.

Professional Support Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

India & South Asia

• All India Gaming Federation (AIGF) – Resources and information on responsible gaming in India
• AASRA (Assistance for Alcoholics and Substance Abuse Related issues) – Helpline: +91-22-27546669 (available 24/7)
• iCall – Emotional Wellbeing & Suicide Prevention: +91-9152987821 (available 24/7)

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk – Free and confidential support
• GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counselling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org – 1-800-GAMBLER helpline
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and resources on problem gambling prevention

These services are free, confidential, and available to anyone seeking help.

If You Have a Problem, Seek Help Today

Problem gambling is a serious issue that can affect your mental health, finances, and relationships. You are not alone, and help is available.

If you or someone you care about is struggling with problem gambling:

• Reach out to one of the support organizations listed above
• Contact a trusted friend, family member, or counselor
• Use the self-exclusion tools available on Voyagers Club
• Seek professional mental health support from a therapist or counselor

Your wellbeing is more important than any game. Take action today.

Contact Our Support Team

If you have questions about responsible gaming or need assistance accessing self-help tools, our customer support team is here to help. Contact us through your account or visit our website.